Gaya APA
Wirtz, J., Lovelock, C.
(2023).
Service Marketing: Manusia, Teknologi, Strategi
.
Jakarta:
Gramedia.
Gaya MLA
Wirtz, Jochen., Lovelock, Christopher.
"Service Marketing: Manusia, Teknologi, Strategi".
Jakarta:
Gramedia,
2023.
Text.